Gaming should be a source of entertainment — not stress or anxiety. hazy believes every player has the right to know their limits and enjoy themselves within those limits. On this page, we explain how to game in a healthy and responsible way, and where to find support if you need it.
Your Protection
Our Top Priority
Following these principles keeps gaming enjoyable at all times.
Set a specific daily time limit for gaming and stick to it strictly. When the time is up, take a break and spend time with family or friends. Remember, gaming is just a small part of life.
Create a separate gaming budget that is outside your everyday expenses. Never game with borrowed money or by dipping into your savings. When the budget runs out, stop for the day.
Gaming should always be for entertainment, not a reliable way to earn money. Focus on the joy of playing, not the expectation of winning. If you lose, take it in stride rather than feeling discouraged.
Monitor your own behavior and honestly assess whether gaming is having a negative impact on your life. If needed, talk to someone you trust. Awareness is the first step toward protection.
We provide a range of effective tools to keep your gaming experience safe.
You can set daily, weekly, or monthly deposit limits on your account. Once set, a limit takes effect immediately and cannot be increased before the designated time period has passed. Limits can be lowered at any time, but increasing them requires a specific waiting period. This system protects you from overspending and helps you stay within your budget. We encourage all players to use this tool to ensure their financial safety.
Our platform lets you set a maximum time limit for each gaming session. When the set time is up, the system will automatically alert you and, if needed, end the session. Extended uninterrupted gaming reduces focus and weakens decision-making, so taking regular breaks is important. Session limits help you make the most of your time and stay focused on other daily activities. Keeping this feature on ensures gaming won't disrupt the balance in your life.
If you feel you need some distance from gaming, you can set a cooling-off period ranging from 24 hours to 30 days. During this time your account will remain active, but gaming activity will be temporarily suspended. The cooling-off period cannot be cancelled before it ends, which helps you take a genuine break. Use this time to reassess yourself and build a healthier relationship with gaming. When you return after the break, you'll be able to play with a fresher mindset and more responsibly.
If you feel that gaming is causing serious problems in your life, use the self-exclusion option. Activating this option will close your account for an extended period, and any attempt to open a new account will also be blocked. Self-exclusion can be set from 6 months up to permanently, and no reason is required to make this decision. It is a brave and right decision, and we fully respect this step. Our support team is always by your side to help.
If any of the following signs apply to you, it's time to seek help. These signs are not proof of weakness — they are proof of awareness.
If you're experiencing problems, don't try to face them alone — seek professional support. Mental health services and addiction rehabilitation centers in Bangladesh are ready to help you.
24/7 Live Chat & Email Support
Bangladesh Government Mental Health Services
Talk to Someone You Trust
Responsible gaming is not just a policy — it is our core commitment. hazy is always dedicated to ensuring the safety and well-being of every player in Bangladesh. Contact us for any questions or assistance.