Hazy gives the highest priority to protecting the personal data of platform users. On this page, we clearly explain what data is collected, how it is used, and how secure your information is. We are committed to protecting your privacy in compliance with applicable laws in Bangladesh.
Last Updated
January 2025
When you create an account on the hazy platform, your name, mobile number, email address, and date of birth are collected. National ID or other government-issued document details may also be requested for identity verification purposes. Financial information such as bKash or Nagad account numbers is collected during payment transactions, however complete payment details are never stored on our servers. When you use the platform, your device type, browser, IP address, and usage patterns are automatically logged. This information is used solely to improve service quality, ensure security, and comply with applicable laws.
The information you provide is primarily used for account management, transaction processing, and customer service. Data is analyzed to ensure platform security and detect fraudulent activity. We analyze your preferences and usage patterns to create a better gaming experience. Your contact information may be used to send important updates, security alerts, or critical notifications. Providing data in response to valid requests from legal authorities in Bangladesh is a legal obligation for us.
Hazy never sells your personal data or shares it with third parties for advertising purposes. Limited data may be shared with authorized payment gateway providers for payment processing, and they are equally bound to uphold the same privacy standards. Only the data necessary to operate our services is shared with technology service partners. No data is disclosed to law enforcement agencies without a court order or government directive. All our partners are contractually committed to protecting the confidentiality of your data.
All data on the hazy platform is transferred securely using SSL encryption technology. Data stored on our servers is protected with industry-standard encryption methods. Regular security audits and penetration testing are conducted to prevent unauthorized access. Only authorized personnel can access your data for specific work-related purposes, and every access is logged. In the event of a security breach, we will promptly notify the affected users.
You can request to view or correct the information stored in your account at any time. Contact our support team to update any inaccurate or outdated information and we will act promptly. You may also request to close your account, in which case your data will be deleted except where required by legal obligations. You also have the option to opt out of marketing communications. Our support team is always ready to handle any complaints or questions regarding your data.
Hazy uses cookies to improve service quality and enhance the user experience on the platform. Essential cookies are necessary for the basic operation of the platform and without them the service will not function properly. Functional cookies help remember your preferences and settings, such as language selection or login status. Analytics cookies help us understand which pages are used most and where improvements are needed. You can manage cookies from your browser settings, though disabling certain cookies may limit some features of the platform.
Hazy reserves the right to partially or fully update this Privacy Policy at any time. If significant changes are made, we will notify you via the platform or through your registered contact details. Continued use of the platform after a revised policy is published will be considered acceptance of the new policy. The date of the latest update will always be noted at the top of this page. If you have any questions about the Privacy Policy, please contact our support team — we are always here to help.
Hazy believes that every user's data belongs to them. We only collect information necessary to provide our services and never ask for unnecessary data. Our commitment to protecting your privacy is unwavering — for any questions, please contact FAQ View page.